Data Controller: Debbie Symes, Symes Inclusion Solutions

Collected Personal Data
Names, contact details, enquiry information and, where SEND consultancy services are provided, relevant information about a child or young person. This may include educational records, EHCPs, professional reports, SEND information, disability or health information, school and Local Authority correspondence, mediation or Tribunal documents, case notes, and billing/payment information.

Purpose for Collecting Data
Personal data is collected to respond to enquiries and provide SEND consultancy services, including EHCP advice, case review, meeting support, mediation and Tribunal preparation. Information may also be used to communicate with clients and authorised professionals, manage appointments and cases, process invoices and payments, maintain appropriate business records, and meet legal and regulatory obligations.